Customer Support Request

Having an issue or need help?

Whether it’s a problem with the app, a payment you’ve made, or something else — we’re here to help.


Fill out the form below and we’ll get back to you within 1–2 working days. For payment-related concerns, we aim to respond as soon as possible.


Please enter your full name so we can address you properly.
Enter the email you use to log into the app, or, the email you used during the donation payment if you donated as a Guest/ without creating an account on our app.
This helps us to quickly locate and confirm your account (if you have one).
Choose the category that best describes your issue.
Tell us what happened and what you were doing when the issue occurred. Include any error messages if possible.
If you have any screenshots, please upload them as part of this request. This can help us understand the issue faster, especially for app or payment problems.
We’ll only use your details to contact you and to resolve the issue.